BGN Consult Recruitment 2017/ How To Apply

BGN Consult Recruitment 2017

Job description

Qualifications

Prospective candidate must possess:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively:

Major Duties

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers? needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Benefits

Attractive salary, International training and workshop, Incentive based on excellent performance.

Interested And Qualified Candidates Should Apply Here

Industry

  • Marketing and Advertising
  • Online Media
  • Financial Services

Employment Type

Full-time

Job Functions

  • Customer Service
  • Information Technology
  • Note:

    Multiple application will not be entertained. Candidates who attempt to apply multiple times will have their application disqualified. No fee is required for the online application, test or interview. If you want us to update you concerning BGN Consult form and guides, please use the comment box and your number in the box provided here on the page.

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